FAQs

How much is shipping?

Shipping rates: 

 Preordered Items:

 

$1.00-$42.00=$4.00

$43.00-$74.00=$6.50

$75.00-$199.00=$8.00

$200+ ship free

Shipping prices may vary depending on item weight. 

Ready-to-Ship Items:

1oz-10oz=$4.00

11oz-15oz=$6.50

16oz+ $8.00

 

How long does shipping take?

Items purchased from an extras sale, or ready to ship items will ship within 7 business days after your purchase. 

 

What is your return policy?

All sales are final. Once you have purchased and paid for your item(s), exchanges or returns can not be made. If you receive an item that is defective, or the incorrect size, please email us at annieandjameskids@gmail.com and we will make it right. 

 

Questions or Further Assistance?

Customer service is our top priority here at Annie and James. Always feel free to send us an email at annieandjameskids@gmail.com. We ask that you please allow up to 72 hours for a response. We will respond to emails during business hours: Monday-Friday 9 a.m. - 5 p.m. CST.